Managed Services

What is Managed Service?
 Managed Services is pro-activity managing your IT needs. So your employee can focus on your everyday business task. We provide everything from Workstation to network management. We also, provide backup and recovery services.  Look at us as being an extension of your team.

How we can help!
Our Managed IT Services are designed to provide clients service and protection 24/7 at the lowest rates possible. For one low monthly fee, we will improve your IT infrastructure to increase your company’s productivity while avoiding major IT problems that will stall your business. Let us give you the peace of mind you deserve with your company today.

Managed Services

When you sign up with our Managed IT Services, here are some of the substantial benefits:

  • Custom Packages – We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget. We evaluate and design technology solutions from a thorough understanding of the business benefit for your company. With proper knowledge, research and evaluation, we promise to make unbiased recommendations that are the best fit for you and your company.
  • Comprehensive Support – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity and any other related technology needs. We focus on your IT so you can focus on your business.
  • Increased Productivity – We’ll keep your productivity level up by ensuring that you do not experience network failures or any IT malfunctions. Our service philosophy is to be proactive, not reactive. With State-of- the-art network monitoring and management, we provide 24-hour surveillance of your network to identify and address issues BEFORE they become problems.
  • High Value – Our flat-rate fee covers all possible scenarios and provides service whenever you need it. We will NOT add on additional hourly charges if your network is down, your server fails, or anything else that can happen.
  • Immediate Response – With a fully staffed help desk, emergency response time is guaranteed SLA and we will. Speak directly with a member of our staff about the issues you are having. We can log on to your PC or server remotely and resolve issues immediately, or we will send your technician to your office to handle the issue onsite.

Contact Professional Computer Support today so that you can experience the benefits of partnering with an IT Company that you can trust, will provide you with expert service, and will be there for you every step of the way.

Managed Services VS Break Fix

   The older way of doing business was if your computer or network would break you would call your local computer shop to either have a tech come out or bring your computer into A shop to have it worked on.
If you did not have another computer or device to work on that cost your small business a lot of down time we all know time is money. With Managed Service package from ThinkEz IT, we are proactively monitoring for issues and our award winning antivirus is always scanning for issues. We are able to catch issues before they become A major problem.
We want you to concentrate on your business and let us concentrate on your technology needs.

Scheduled Maintenance Monitoring Proactive  Remote Assistance Help Desk