512 NelsonSt Chambersburg PA 17201
Monday-Friday 9-5

All In IT Support

Call us today 1-877-484-6563


IT SUPPORT THE WAY IT SHOULD BE.
SIMPLE : -)

$150/per employee

That is correct – $150 per employee each month covers it all – the network, the support, your Microsoft Office365 or Google Workspace, backup and on-site support. We do have a minimum of 5 users.
 
 

Simple Billing

We wanted to create an easy plan for our clients with a simple to understand bill. With over 25 years of experience, our job is to focus on your IT, so you can focus on your business.


Our Process

Our process is simple.  Our team will schedule a time to meet with you to go over your needs. We will do an assessment of your technology needs and make recommendations. Once the services are approved, we will go through an easy onboarding process.

SO WHAT'S INCLUDED?

If your staff is having an issue with a program, network share or even printing, our team can remote in and assist your employees with getting the issue resolved in a timely manner over a simple remote support session.

 

If you or your staff has any technical questions, they can call into our help desk, so we can address any technical questions they may have.

Not every issue can be resolved over a phone call or a remote connection. When these issues occur, we come on site in a timely manner to resolve the issues.

 

One thing that separates us from other IT firms is that we are not only a Microsoft partner we are also a Google Work Space partner. We can mange all your email needs for you on the same simple monthly bill. Instead of having to call an off shore support line, we can take care of all your communication needs from one simple point of contact.

 

With ThinkEzIT Ez Backup, we can back up all your computers, servers and network shares. If you were to lose a file or a hard drive were to go bad, we can restore your data in a timely manner. The data is encrypted at rest and in transit.

 

With our managed next gen anti-virus software, it reports back to our team letting us know when there is an issue; typically before your staff would know. We are able to remediate the threats in a timely manner.

 

Most employees have more then one computer in today’s business world.  Typically employees will have a laptop and a desktop. This plan supports two computers. If your employees are working from home, we are able to assist your staff no matter which device they are using. 

 

With this plan, we can monitor and maintain your network devices, routers, security appliances and access points. If there is a connection issue, our team will get alerts on it and will be able to resolve it in a timely manner.

 

With our security appliance solutions, our team will make sure that all the firmware licenses are in compliance and updated on a regular maintenance schedule. 

 

With our content filtering solutions, we can ensure your staff is safe from bad sites that hold malware, spyware, and ransomware.  We can also set up policies that keep employees off of time waster web sites and allow them to focus on the job at hand.

 

We can make sure that your server or NAS is kept up to date. This cuts down on down time and security vulnerabilities. 

 

With our remote monitoring solution, we can ensure that all your computers on the network are fully updated and patched correctly with the proper updates. This proactive solution keeps the machines healthy, secure, and, most of all, prevents down time.  

 

WHAT'S NOT INCLUDED