Welcome to our help center. We wanted to create a section for our new and current clients to be able to find our answers to questions. We have also, incorporated some easy to use online tools. This section will always be updated to better accommodate our customer’s needs.

Service Request

We make it easy to put in a service request. Just click the link above and fill out all the required information and one of our friendly staff members will contact you. You may also, give us a call at 1-877-484-6563 and one of our staff members can put in a request for you and answers any questions you may have.

If you have already put in a service request you may use this link to check the status. Once you click the link just enter in your ticket number and your last name the ticket number would have been generated when creating your initial ticket. If you have any questions or would like a live person update please call 1-877-484-6563 and one of our staff members can further assist.

Managed clients please use this to log into your account. from here you will be able to see current and pasted invoices also, you have the ability to open a service request. If you have forgotten your username and password to log in please call  1-877-484-6563 so one of our friendly staff can further assist.

Web Tools

This is used to measure the following.

  • Download internet speed
  • Upload internet speed
  • Ping response
  • Jitter response


When you register a domain name, the Internet Corporation for Assigned Names and Numbers (ICANN) requires your domain name registrar to submit your personal contact information to the WHOIS database. Once your listing appears in this online domain WHOIS directory, it is publicly available to anyone who chooses to check domain names using the WHOIS search tool.

There are a variety of third parties who may check domain names in the WHOIS check database, including:

  • Individuals check domain names for expiration dates
  • Registrars check domain names when transferring ownership
  • Authorities check domain names when investigating criminal activity

As an accredited domain names registrar, Network Solutions® must comply with the WHOIS database requirements set forth by ICANN. However, in an effort to ensure that customers feel comfortable with the visibility of their personal information, Network Solutions offers three options for your WHOIS database listing.



About IP addresses
An IP address (short for Internet Protocol address) is used to identify computers on the Internet. It works like a return address would on a piece of mail.

How IP addresses work
When your computer or device sends a request, like a search on Google, it tags the request with your IP address. That way Google knows where to send the response.