Answering a Call
- Pick up the handset
OR - Press the Speaker button (for hands-free)
OR - Press the Answer softkey on the screen
Making a Call
- Pick up the handset (or press Speaker)
- Dial the number
- Press Send (or wait a few seconds for auto-send)
Ending a Call
- Hang up the handset
OR - Press the End Call softkey
Putting a Call on Hold
- During a call, press the Hold softkey
- To resume, press Resume or select the call and press Resume
Transferring a Call
- Press the Transfer softkey while on a call
- Dial the extension or phone number
- Choose an option:
- Announced/Consulted Transfer:
→ Talk to the person first, then press Transfer again - Blind Transfer (no announcement):
→ Press Transfer twice immediately after dialing
Parking a Call
- During a call, press the Park softkey
- The system will assign a park orbit number (example: “701”)
- Tell the person who needs to pick up the call which orbit to dial
- To retrieve a parked call:
→ Pick up your handset and dial the orbit number (e.g., 701)
Note: Your system may label it “Park,” “Call Park,” or “Park Call.”
Starting a Conference Call
- During an active call, press the Conference softkey
- Dial the second person’s number
- When they answer, press Conference again to join all parties together
(Optional: Repeat to add more people if supported.)
Checking Voicemail
- Press the Message button (envelope icon)
- Follow the prompts (you may need to enter your PIN)
Adjusting Volume
- During a call: Press the Volume buttons to adjust call volume
- While idle: Press the Volume buttons to adjust ringer volume
Muting Yourself
- Press the Mute button (microphone icon with a slash)
- Press it again to unmute
Using the Directory (Contacts)
- Press the Directory softkey
- Browse or search for a contact
- Select a contact and press Send to call
Redialing Last Number
- Press the Redial softkey or the Redial button (if available)