Managed Services is often considered a better option than Break/Fix for several reasons:

1. Predictable Costs: Managed Services providers typically charge a fixed monthly fee, which makes it easier to budget for IT expenses. In contrast, Break/Fix providers charge hourly rates, which can result in unpredictable costs.

2. Proactive Maintenance: Managed Services providers offer proactive maintenance, which means they can detect and resolve issues before they cause major downtime. In contrast, Break/Fix providers only offer support when something breaks, which can result in longer downtime and higher costs.

3. Expertise: Managed Services providers have expertise in managing IT infrastructure, which means they can offer specialized services that may not be available with the Break/Fix model. They can also offer advice and guidance on new technologies and trends that may benefit your business.

4.  Focus on Core Business: Outsourcing IT management to a Managed Services provider allows businesses to focus on their core operations, rather than worrying about IT issues. In contrast, businesses that rely on the Break/Fix model may spend more time and resources managing their IT infrastructure.

5.  Improved Security: Managed Services providers can help businesses improve their IT security by implementing best practices, monitoring for threats, and responding to incidents. In contrast, businesses that rely on the Break/Fix model may not have the same level of security support.